auto service

I am at the moment sitting in the "waiting room" while our rattle trap is having the breaks fixed.
First off it's one of the largest dealers on the island "Steele's Auto Parts", (yet it's a dealer). But when I drove up it does not say "Steele's" ANYWHERE... in Grenada I've learned that if it looks like a duck and smells like a duck, (even if it's purple or blue) then it's probably a duck. This turned out to be true as I finally confirmed I was at the right place when seeing "Steele's" on a placard stating "Best Service" above someone's desk on the wall.
It's interesting as I am at this dealer, but it's nothing like the dealerships in the US. The big sign outside resembles a us auto dealer sign pretty well... but I entered into what looked like the official entrance only to find the largest most prominent room is the parts department. This department is usually tucked away in a dark corner in the states but here it's apparently one of their biggest businesses. I've been told "everyone's a mechanic in Grenada" so apparently few people come here for servicing but MANY come for parts. Also there is no "Car lot", I am at a dealer but I don't see any new cars.... yeah that struck me as a little odd. I think they have a few around back, perhaps you tell them what you want and they order it.... really not sure but it's nothing like the US that's for sure. Besides the peeling dented paint, mis-matched tile, and slightly funky arrangement of everything, it seems to work alright. It's also interesting that this is a Toyota, Suzuki, Volvo, and Kia dealer all in one. I chose to go here simply because I didn't trust a backyard mechanic with my brakes... brakes tend to be kind of important.
It's currently been two and a half hours and I am still waiting on the quote...
Update: so I asked just a bit ago what the status was of my quote and the reply I got was that the car was almost finished, as in they were almost finished doing the work. So trying to roll with it here they just do the work and you pay for it after, no quote. It's a little worrisome but it shouldn't be too bad.
The politely turned the TV on with BBC world playing. Now that i've been here for ... five hours i've seen BBC's entire news real many many times. ahh so much fun. :)